At Family Tree Maker Support, we are committed to providing transparent, fair, and consistent pricing for all our products and services. Please review our pricing policy carefully to understand how we structure and manage our prices.
1. Product & Service Pricing
All prices for software, digital services, physical goods, and support packages are listed clearly on our website or authorized sales channels.
Prices are displayed in the applicable local currency unless otherwise specified.
Pricing may vary based on promotions, discounts, or seasonal offers, but all charges will be communicated upfront before purchase.
2. Taxes & Additional Charges
Prices shown on our website or promotional material may not include applicable taxes, duties, or transaction fees.
Any additional charges will be calculated at checkout and displayed before payment confirmation.
3. Discounts & Offers
Promotional discounts, coupons, or special offers are valid only for the period and terms specified.
Only one discount code or promotional offer may be applied per transaction unless otherwise stated.
Offers cannot be exchanged for cash or applied retroactively to previous purchases.
4. Price Changes
We reserve the right to update or change product and service pricing at any time without prior notice.
Ongoing promotions or subscriptions purchased before a price change will not be affected.
5. Billing & Payments
Payments must be completed in full at the time of purchase, unless otherwise stated for specific service agreements.
Accepted payment methods will be displayed at checkout.
Incomplete or failed payments may result in delayed or canceled access to products or services.
