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Expert Family Tree Maker Support
Certified experts with decades of experience, ready to solve your Family Tree Maker issues through phone, chat, or secure remote assistance—fast, reliable, and stress-free.
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Build Your Legacy, Stress-Free
From installation to troubleshooting, our skilled technicians ensure your Family Tree Maker runs smoothly—so you can focus on building your family legacy with confidence.
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About us

Family Tree Maker Support

At Family Tree Maker Support, we are dedicated to making your genealogy journey smooth and hassle-free. Our certified technicians bring years of expertise in resolving software and hardware issues, offering reliable phone, chat, and secure remote assistance whenever you need it.
With over 50 years of combined experience, our team delivers trusted, professional solutions tailored to your needs. From quick troubleshooting to onsite service, we ensure stress-free support so you can focus on building your family history with confidence and peace of mind.
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How Can I Pay for the Services?

We offer premium IT support, and because of the expertise involved, our services are paid. Our technicians have many years of experience in handling ancestry and Family Tree Maker software, which makes the support highly professional. When you pay, you are paying for skilled, specialized service.
If you want free help, you may contact MacKiev directly. But please note that MacKiev does not provide free phone or remote support. For phone or remote help, you need to go through us. We accept different payment methods so that it is easy and convenient for you

Live Chat Support

Simply click on the chat button located in the right-hand corner to connect with our support team. If you’re looking for quick assistance with your current issue, help is just a click away. Start a chat with our experts and get an easy, step-by-step solution right now

Call Support

Family Tree Maker users are just a call away from support. Yes, it’s that simple! If you’re facing software issues or need guidance, connect with our toll-free support line. Our team also helps with Ancestry.com login problems.

Email Supprot

Family Tree Maker users can also reach us easily by email. Simply send your query to our support team, and we’ll get back with clear solutions. Whether it’s a software issue or an Ancestry.com login problem, our experts are here to help.

Why Choose Us?

Choosing Family Tree Maker Support means choosing reliability. Our technicians are not just trained—they are certified experts with decades of hands-on experience in handling Family Tree Maker and related software. We combine technical knowledge with a customer-first approach, ensuring every issue is solved with care and precision.
We provide flexible support options including phone, chat, secure remote access, and even onsite service when needed. Every solution is designed to be smooth, safe, and convenient, so you get quick resolutions without compromising your privacy or peace of mind.
What sets us apart is our commitment to excellence. With over 50 years of combined experience, we don’t just fix problems—we deliver lasting solutions. Our clients trust us because we make their software experience stress-free, allowing them to focus on preserving family memories.
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Frequently Asked Questions (FAQ)

What kind of issues do you resolve for Family Tree Maker?
We provide support for software installation, syncing, updates, data transfer, crashes, and troubleshooting errors. We also assist with hardware-related concerns through onsite service if required.
Yes. We use trusted tools like LogMeIn to connect securely. You have full control and can see everything our technician does in real time. Your personal files and data remain completely private.
Yes, our services are premium and paid. The cost covers the expertise of certified technicians with years of experience in Family Tree Maker and ancestry software.
For free support, you may contact MacKiev directly. However, they don’t provide free phone or remote support. For phone, chat, or remote assistance, our team is the best option.
We accept multiple secure payment options to make the process quick and convenient for you, no matter where you are located.