At Family Tree Maker Support, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and support options. By accessing our website or using our services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following information when you interact with our website or support team:
2. How We Use Your Information
Your information is used for:
3. Sharing of Information
We respect your privacy and do not sell or rent your personal information. We may share your information only in the following cases:
4. Remote Access & Data Protection
When you allow our technicians to connect to your computer through secure remote access tools, your privacy remains protected. We never view or copy your personal files without consent. All remote sessions comply with U.S. Data Protection regulations, and you can monitor the entire process in real time.
5. Data Security
We use industry-standard measures to protect your information, including encryption, firewalls, and secure payment gateways. While we strive to safeguard your data, no method of transmission over the Internet is 100% secure.
6. Cookies & Tracking
Our website may use cookies to improve browsing experience, analyze site performance, and deliver relevant content. You may disable cookies in your browser settings, but certain features of our website may not function properly without them.